.png)
FAQ's
What Services do you offer?
We provide comprehensive financial compliance consulting services, including risk assessments, audit services and FCA applications.
How can I contact you?
You can reach us by scheduling a meeting via the website, emailing us on Sales@cclear.co.uk or call us directly at our listed phone number.
Do you offer customised solutions
Yes, we tailor our services to meet the specific needs of each client, ensuring effective compliance strategies.
Who do you work with?
We work with a range of UK financial services firms, including start-ups, growing businesses, established regulated firms and organisations preparing for FCA authorisation. Our support is tailored to your business model, regulatory permissions, customer base and internal resources.
How does the consultancy process usually work?
We usually begin with an initial discussion to understand your business, current challenges and regulatory objectives. From there, we agree the scope of support, review relevant documents or processes, identify any key gaps and provide practical recommendations or hands-on assistance to help you move forward.
Do you work remotely or in person?
We can work remotely, in person or through a blended approach depending on your needs. Many compliance reviews, document assessments, meetings and training sessions can be delivered effectively online, while in-person support can be arranged where it adds value.
How are fees agreed?
Fees are agreed based on the scope, complexity and timescale of the work required. Depending on the project, this may be structured as a fixed fee, day rate, retainer or tailored package. We will explain the proposed approach clearly before work begins so you know what is included.
How quickly can you start working with us?
Timescales depend on the nature and urgency of the work required, but we will always aim to respond promptly and agree a practical start date with you. For urgent regulatory matters, we can usually prioritise an initial discussion to understand the issue and agree the next steps
Can you provide one-off support?
Yes. We can provide one-off support for specific projects, reviews or regulatory questions. This may include reviewing a policy, advising on a proposed business change, preparing for an FCA interaction, completing a compliance health check or helping with a particular regulatory concern.
How can you help with Consumer Duty?
We support firms with practical Consumer Duty implementation and reviews, including gap analysis, customer journey assessments, governance evidence, product and service reviews, fair value assessments, communications testing and management information. Our aim is to help firms demonstrate good customer outcomes and embed Consumer Duty into day-to-day decision-making.
Can you help with SM&CR responsibilities?
Yes. We can help firms understand and evidence their Senior Managers and Certification Regime responsibilities, including role mapping, Statements of Responsibilities, Management Responsibilities Maps, certification processes, Conduct Rules training and annual fitness and propriety assessments.